Testimonials

What Our Clients Say

 


Just a note to say thank you for seeing me this morning for an emergency appointment. I am most grateful.


Just wanted to let you know how happy I am with the treatment I received, I will recommend you to all my friends.


Thank you for a very friendly and professional service, making a trip to the Dentist a lot less scary than it used to be. Wishing you all the best for the future


Many thanks for my new smile. It has made all the difference


I used to worry about going to the dentist but not anymore since I saw you


I was very touched by your kind wishes of support & condolences.You have all been so considerate when he made his regular visits, making sure he could cope with the stairs etc.


Thanks so much for all your help with my daughters tooth. The extraction was done with very little discomfort to her. It is much appreciated.

Care Quality Commission feedback from patients - Report – July 2013

 

We spoke with seven people using the service and they all told us that they were happy with the care provided and that they were treated with dignity and respect.

One person told us that the care provided was an "excellent service".

Another person said it was a "really good surgery".

All the people we spoke with told us they were involved in their treatment planning and their views were taken into consideration.

People described the service as being clean and "immaculate".

Staff were described as being supportive during care and treatment including comments such as "gentle", "pleasant" and "helpful".

"We found that people were able to express their views and were involved in making decisions about their care and treatment. We also found that the provider had policies and procedures in place to ensure cleanliness within the practice and protect people against the risks of infection. Staff were supported with their professional development including up-to-date training and appraisals. The provider had systems in place to assess and monitor the quality of the service people received and ensure that accurate records were maintained."